1. General information
1.1 These general terms and conditions apply to all agreements between sportpoeders.nl and the customer.
1.2 By placing an order, the customer indicates to agree with the delivery and / or payment conditions.
1.3 sportpoeders.nl can adjust its delivery and / or payment conditions at any time if there are changed insights. The conditions that applied at the time of the order will be observed and will be honored.
1.4 These terms and conditions apply to every agreement between sportpoeders.nl and the customer on which the supplier has declared these conditions applicable, in so far as these conditions have not been deviated explicitly and in writing by both parties.
1.5 The present conditions also apply to agreements with the customer, for the execution of which third parties must be involved.
1.6 The offered goods and / or services are clearly and truthfully portrayed and / or described and as complete as the reasonableness required and possess the features mentioned by sportpoeders.nl in the offer. If there is a limited period of validity of the offer, this restriction is clearly stated.
2. Establishment of the agreement
2.1 2.1 The agreement is concluded when the payment for the order is finished, meeting the corresponding conditions.
3.1 As long as the agreement has not been concluded, sportpoeders.nl is authorized to change the prices stated in the online shop and the further conditions.
3.2 All prices include VAT and exclude shipping costs, unless stated otherwise.
3.3 All prices are mentioned in the currency €.
4.1 Delivery by sportpoeder.nl takes place at the place of establishment of sportpoeders.nl by delivery to the carrier, which the customer has chosen. In certain situations sportpoeders.nl can choose to deviate from the chosen carrier, if this is required due to unforeseen issues. The customer will be notified of this and any overpaid shipping costs will be reimbursed to the customer.
4.2 If a part of the order can only be delivered later, the same applies. There are no extra costs for subsequent delivery. When the shipping costs are much higher then the missing item(s), sportpoeders.nl can choose another shipping method. The customer will be notified about this.
4.3 If delivery of an item proves impossible for any reason whatsoever, sportpoeders.nl will refund the already paid amount to the customer in consultation with the customer.
4.4 Despite all the care that we take into account when ordering, it is possible that an order is not delivered or is incomplete. In that case you can report this to us up to 14 days after your order and the delivery will be completed or redone at our expense.
4.5 The customer is obliged to notify sportpoeders.nl of any change of address. As long as sportpoeders.nl has not received a removal notice, you will be deemed to be living at the last address known by sportpoeders.nl and you remain liable for the items ordered by you that have been delivered to the old address. By placing an order, you authorize sportpoeders.nl to – if necessary – request your data from the municipal population.
4.6 If you receive items that you have not ordered, you must inform sportpoeders.nl of this.
4.7 If an order can not be delivered due to incorrect address details and additional costs must be incurred for this, these extra costs are for the customer. Sportpoeders.nl assumes that the correct delivery address has been left behind and is not liable for costs arising from incorrect address details.
4.8 If an order can not be delivered due to custom rejections. The costs from the paid order will be refunded after we have received the returned package. The shipping costs are not refunded, because the customer is responsible to be aware of the legality of the product in their country.
4.9 If the delivery of a shipment is delayed by the carrier, this is not the responsibility of sportpoeders.nl. In that case Sportpoeders.nl will do everything it can to get a shipment delivered to the customer as soon as possible, but is bound by the policy of the carrier. When a shipment is delayed for more than 3 days, sportpoeders.nl can start an investigation into the missing package at the carrier. If a shipment appears to be missing, the order will be sent again at the expense of sportpoeders.nl
5.1 You must pay with IDeal, Sofort banking, Mister Cash, Bancontact, PayPal or bank transfer.
5.2 If sportpoeders.nl allows payment on account, a payment term of 7 days after invoice date applies
5.3 You can not offset the payment against claims. You may not suspend the payment for any reason whatsoever.
5.4 Advance payment can only be made by payment through bank transwire.
5.5 If you do not pay (in time), you owe the legal (trade) interest and all judicial and extrajudicial collection costs with a minimum of 10, -. Sportpoeders.nl can then suspend fulfillment of its obligations or terminate the agreement.
5.6 If you do not complete an online payment in time, the order will be canceled by the payment provider. If the customer subsequently pays the order via bank transfer, sportpoeders.nl must be informed of this. In that case, the order can be processed again
5.7 When an order is sent to a country outside the European Union, import duties and VAT will have to be paid in the destination country. These costs are for the account of the recipient.
6. Reservation of ownership
6.1 Delivered items remain the property of sportpoeders.nl, until you have fulfilled all your (payment) obligations. This applies to all obligations for which the law allows the making of a retention of title, irrespective of the delivered article for which the payment obligation arose.
6.2 Sportpoeders.nl is irrevocably authorized, as soon as the customer with any obligation is in flaws, the products that remain the property of sportpoeders.nl and take them back from the customer.
7. Return right
7.1 The customer has the right to return items delivered by sportpoeders.nl within 14 working days. This period starts from the day after receiving the products. Products must be returned in the original packaging, with a copy of the relevant invoice or packing note, unless otherwise stated given the nature of the product and packaging. The returned items must not be worn, used, opened or damaged. The customer must comply with all conditions for return.
7.2 If the articles are unused and have been returned timely and correctly, sportpoeders.nl will pay the customer the price paid for the order as soon as possible, but no later than 14 days after return receipt of the items.
7.3 The right to return is excluded when: articles of which the seal is broken. Items that are no longer salable due to damage. Items that can not be checked in view of the packaging whether these have already been opened and / or used.
7.4 The burden of proof that the customer has made timely use of his authority to return within the trial period rests with the customer. Sportpoeders.nl accepts in that respect a return memo or consignment note signed by the carrier, proof of posting, or a similar document.
7.5 When an item is returned, the shipping costs are for the account of the customer.
8.1 Sportpoeders.nl is not liable for advice, printing errors or typographical errors made by it on the website or data provided by suppliers or manufacturers. There is also no liability for unforeseeable and reasonably uncontrollable poor quality of the products.
9 Transport risk
9.1 Sportpoeders.nl carries the risk of damage and loss of articles during transport. After the items have been received by the customer, the risk of damage and loss is transferred to the customer,
9.2 In case of return shipment the customer bears the transportation risk. After the articles have been received by sportpoeders.nl, the risk of damage and loss on sportpoeders.nl passes.
9.3 If one or more items have been lost during transport from sportpoeders.nl to the customer, the customer undertakes to cooperate with the research on first request. In the event of non-compliance with this obligation, sportpoeders.nl is entitled to recover the price of the articles from the customer.
10.1 Dutch law applies to all agreements between sportpowers.nl and the customer.
10.2 In case of legal proceedings between sportpoeders.nl and the customer, the Dutch judge has jurisdiction and, if and as far as legal provisions do not oppose this, the judge in the district where sportpoeders.nl is located, unless sportpoeders.nl for the judge of the customer’s place of residence or place of business.
11.1 The personal details of the customer are stored in our customer system for quick and trouble-free ordering. Of course we use the established legislation when using your personal data. Sportpoeders.nl uses the customer’s data for (internal) marketing purposes, such as sending newsletters.
11.2 Sportpoeders.nl will under no circumstances pass on your details to third parties (without legitimate reasons, or beyond the object of its processing).
12.1 Always consult your doctor for the use of dietary supplements if you are taking prescription or prescription medicines or if you have a medical history including but not limited to: high or low blood pressure, cardiac arrhythmia, stroke, heart, liver, kidney or thyroid disease, epilepsy , mental illnesses, diabetes, difficulty urinating through an enlarged prostate or if you are taking antidepressants or any other form of medication.
12.2 Discontinue use and consult your doctor if you experience any undesirable effects by using a nutritional supplement.
12.3 Never exceed the recommended dosage. Do NOT use a product if the safety seal is open or missing.
12.4 Some products at sportpoeders.nl may contain, despite being 100% legal for Dutch legislation, ingredients that are not allowed by some countries or sports associations / organizations. It is the responsobility of the customer, to check if the products are legal in their country. If products are not legal in your country, there is a possibility that customs will seize the product. Sportpoeders.nl is not responsible for any seized package by customs. The presence of illegal or prohibited substances can also lead to positive doping control for top athletes. As a top athlete, you should always check with your own sports association first.
12.5 Products purchased from sportpoeders.nl must always be kept out of the reach of children and animals.
12.6 User takes all risks, responsibilities and consequences with regard to the use of products that have been purchased on sportpoeders.nl for their own account.
13 Other Provisions
13.1 The content of these general terms and conditions as well as the content of all other expressions of sportpoeder.nl, whether or not on the internet, has been compiled with the utmost care. sportpoeders.nl can not give any guarantees with regard to the nature, correctness or content of this information. sportpoeders.nl is not liable for any errors or inaccuracies or for the consequences of the use of the relevant information.